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Bandwidth requirements and CODECs

To use the Euphonex system, there are a few requirements to be met:

  1. High speed, stable Internet connection. The minimum requirement is 64 Kb/s in each direction or a total of 128kb/s. However we found ways to reduce the amount of bandwidth that our system requires without reducing the quality of service. We have introduced some system enhancements that have reduced the amount of bandwidth to 20 Kb/s or even lower.
    In order to best take advantage of these enhancements you should review the codec settings of your device or softphone to make sure that the best available codec is selected. The enhancements we have made are specific to the way the user agent codec negotiates with our service and if you have previously forced a specific codec you might not be taking advantage of this enhancement.

  2. SIP IP phone, you can use a softphone if your PC has speakers and microphone or a headset.

  3. A personal computer for account management.

  4. SIP IP phone must use G729 as the low bandwidth CODEC since Euphonex does not support G723. Euphonex supports the following codecs.

  5. Have only dial-up Internet connection? We are happy to introduce the new Euphonex dial-up phone tested to work with low bandwidth, no computer and easy configuration. The device has one PSTN port; built-in V.90 modem RJ11 connector (data rates from 14.4K bps to 56K bps) with dual 10/100 based-T Ethernet. Learn more about DiPhone here.

  6. If you have any questions on this or any technical issue, please email support@euphonex.com. The 3 parameters that are most under the UA's control are:

    - Codec
    - Silence suppression
    - Packet size (or frames per packet)

    Here is bandwidth calculator that you can use: http://www.packetizer.com/

    Here is a VoIP test to see if a specific Internet connection can support VoIP:http://www.testyourvoip.com/

    To verify connection reliability you can use packet tracing software to reveal network problems. We recommend a product called "Ping Plotter". You can download a free trial version at http://www.pingplotter.com/

 

 

 

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Our VoIP Phone Services include Internet phone with free Internet calling and faxing and unlimited US and Canada plans. We also offer prepaid VoIP phone service using our voice over IP solution and an analog VoIP telephone adaptor. The solutions are designed for home VoIP phone service, business VoIP phone service, call shops and cyber cafes. Euphonex supports any open VoIP Internet telephony equipment including Sipura 2000 and 3000, Cisco 186, Linksys PAP2 and RT31P2 VoIP phone adaptors and routers. We also support Asterisk PBX.


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